Home > Support Issues > Blogger vs “Blogger beta”

Blogger vs “Blogger beta”

Every day, we get more questions from members asking “Why can’t I post to my Blogger blog?” and “Why are you broken?”

The simple answer is, we’re not broken.

Google and the Blogger team, in their infinite wisdom, decided that they wanted to revamp their authentication mechanism. They decided that it should work like no other authentication system on the Internet, completely ignoring user interface and application flow that members understood intuitively.

In doing so, they forced all developers to rewrite lots of code, using huge amounts of new code that was written by a (mostly) disinterested third party, that didn’t work reliably most of the time.

It is for this reason that we took so long to roll it out. We felt that it wasn’t stable for member consumption, and that we wanted to wait until Google and Zend had code that we felt was the minimum of quality that we expect.

So now, when Google informs you that your blog has been “migrated” and cannot be accessed through the mechanisms you expected, you really have no choice but to use the “new” method.

Hipcast calls this “Blogger Beta”.

Why? Simply because we still feel that the whole process is not production quality and that Google hasn’t provided us with enough of a “warm fuzzy” to force all our users to use to the new mechanisms.

For example, as part of the process to implement the “new authentication method”, we asked Google for a certificate (an X.509 certificate that authenticates us as someone trusted by the customers we share).

It’s been 8 months now, and we are still unable to get Google to provide that production certificate. The last communication we had with Google took 4 months, FOUR MONTHS, for them to respond with the wrong certificate.

As a result, we don’t recommend Blogger to those who ask what to use. We recommend WordPress.com. Matt and his team at WordPress are stellar developers and have their hand on the pulse of the blogging community.

Simply put, the WordPress team has their stuff together, and it just works. In fact, we use it for this blog.If you wish to continue using Blogger for your blog, and utilize Hipcast to send audio and video to it, simply click on the “Blogs” tab, and create a new blog service using “Blogger beta”.

You’ll be walked through a little bit of “funk” that is Google, and when you come back to us, just click “Save Changes” and you’re done. You may now post to your Blogger blog to your hearts content.

Best Regards,

Randy Dryburgh

Categories: Support Issues
  1. Matthew
    May 20, 2007 at 9:54 pm

    Hi guys

    I was referred to or product as a sound tool to employ for my blog but am concerned by the support complaints. Secondly I note there are no postngs in May. Do you still exist and has support been improved? Please update your community and potential clients.

  2. May 20, 2007 at 10:36 pm

    Hi Matthew,

    We get very few support requests via the blog. They mostly come through our email system, and most are answered within minutes.

    We still exist and are doing very well.

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